When faced with a problem or decision, you need the right answer—and fast. For over 60 years, KT's Problem Solving & Decision Making workshops have been helping teams and individuals find the root cause of problems faster, make better decisions, manage risk, and prioritize what to work on first. KT's instructors will ensure you're ready use these skills back on the job to make an impact where you work.
Audience: Ideal for employees at all levels required to troubleshoot, perform root cause analysis (RCA), make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.
Cut through the clutter & complexity to systematically find root cause for tough problems and make decisions aligned with business priorities.
Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean, Six Sigma, 8D, ITIL, and other methodologies.
Walk away ready to immediately apply these new skills back on-the-job.
Skills developed during KT’s Problem Solving & Decision Making workshop enable you to:
- Conduct root cause analysis (RCA) on complex problems.
- Make tough decisions aligned with operational priorities.
- Identify and plan for the resolution high-priority issues.
- Understand and proactively manage risks and opportunities.
- Ask the right questions to find hidden insights
Duration: 3 days
Learning Tools Included: All workshop attendees will receive access to KT Solve Lite and online post-workshop learning support tools (coaching videos, tips, tricks, worksheets, and more) with a My KT membership
Certification Credits: 2.1 CEUs / 21 PDUs
Training Options: Available as a Public Session, as on-site group training at your location, or LiveOnline